Best AI Chatbot Software & Tools

Do you want the best chatbot software for your website?

What is Chatbot?

A chatbot is a computer software that communicates with a user in plain language, understands their purpose, and responds based on the facts and business regulations of an organisation.

Chatbots let you save time by answering typical client questions automatically. They can also be utilised to increase sales, improve user experience, and create leads.

It’s a natural language processor with a built-in library of words, emotions, subjective and contextual processing, and other features. Like your agents, it can intelligently communicate with your consumers and present responses to their questions.

We’ve hand-picked the best AI chatbots software for your WordPress site in this article to improve customer experience and increase conversions.

1. ChatBot – Best AI Chatbot Software

ChatBot’s drag-and-drop chatbot builder makes it simple to create chatbots. You don’t need to know how to code or have any other technical knowledge.

It even includes pre-built templates that you can use as a jumping off point to get your AI ChatBot up and running quickly. These templates cover a wide range of scenarios, including product sales, customer support, recruitment, and bookings, among others.

ChatBot works with your WordPress website and may be used in conjunction with popular live chat software and other popular apps to help you expand your business.

2. Freshchat – Best Chatbot Tool

You can create chatbots for WhatsApp, Messenger, Apple Business Chat, smartphones, and the web with Freshchat.

Rather than simply saving up the time of your live chat workers, it is designed to detect intent and communicate with the customer.

Freshchat can even present you with a list of customer and prospect queries that require more specific or better answers, thanks to their machine learning technology.

3. ManyChat – Chatbot Software

ManyChat is a tool for creating Facebook Messenger chatbots. With over 1.3 billion users on Facebook Messenger, you can reach a larger audience and use more sophisticated retargeting capabilities on the platform. Using Facebook Messenger helps you earn sales, reduce cart abandonment, acquire leads, and more.

It has a simple drag-and-drop interface that makes creating a chatbot for your Facebook page a breeze. You may greet new users automatically, direct them to items, send messages on a timetable, respond to certain keywords, and much more.

4. Drift – Live Chat Software

Drift allows you to mix live chat and an automated chatbot, like many of the other products on our list. It also connects to the most widely used CRMs and email marketing services.

Drift enables you to initiate discussions with clients who have already expressed interest in your products or services. It’s built to use conversations to increase conversions, and it lets you construct scenarios to help you sell more.

It integrates with a variety of third-party technologies, including Zendesk, Help Scout, and others.

5. Tidio – Customer Service Platform

Tidio is a chatbot-powered live chat platform. It enables you to engage with your customers via online and mobile chatbots, Facebook Messenger chatbots, and more.

It comes with a simple dashboard and a mobile app that allows it to respond to all user inquiries at any time and from any location. You may also utilise automation to answer consumer questions and create conversion funnels as much as you like.

You can utilise a chatbot template or design your own based on keywords and client behaviour on your website. It’s simple to set up and integrate with your eCommerce platform, email marketing software, and help desk software.

Conclusion:

Now that you’ve reviewed the top chatbot software and platforms, it’s time to move on to the next step. Before you commit, I suggest that you sign up for the free trial to see if it is a suitable fit for you.