best CRM for Small Businesses

CRM (customer relationship management) software assists firms in boosting sales, encouraging expansion, and offering remarkable customer experiences. There are various CRM platforms available, and each has a unique combination of features and advantages. We’ve put together a reference of the finest CRM software for small businesses on the market right now to make it easier for you to do your research.

We examined the best CRM systems available by evaluating each one’s cost, features, and usability. We hope that this guidance will assist you in identifying the best option for your team.

Less Annoying CRM

Less Annoying CRMs designed specifically for tiny businesses. One of the most affordable CRM solutions, Less Annoying offers a surprising amount of flexibility and performance providing some extra value. They provide a comprehensive, single price package for task management, keeping tabs on contacts, tracking leads, ensuring follow-ups are sent out. 

  • It’s newly redesigned interface is more intuitive
  • It provides wide range of help and support options
  • Great mobile website implementation

At $15 per user per month. The plan includes unlimited contacts. 

There’s a full-featured 30-day trial that is easily accessible

Capsule CRM

Capsule CRM tries to differentiate itself from a growing SMB market by adding innovation around analytics and collaboration, which combine to help ensure team members are on the same page.

  • Reminds businesses to reach out to contacts they haven’t talked to in a while
  • Outstanding note-taking and sharing functions
  • A plethora of integrations with most-used SMB tools

Free for upto two user

Paid plan – $18 per user per month


Freshsales CRM offers a lightweight and simple solution that wants to get easily and runs quickly. It has Sensible pricing tiers, an AI assistant, and customization options that make it even more appealing for people who value ease of use.

  • Freshsales simplifies the CRM process for small businesses.
  • It comes With built-in email, phone, chat, and telephone functionality
  • It provides Proactive AI assistance
  • Freshsales offers Extensive customization options

There is a Free Forever Startup plan

Growth plan is $15 per user/month billed annually

Pro plan is $39 per user/month billed annually

Enterprise arrange is $69 per user/month billed annually 


HubSpot is an ideal CRM solution for small businesses that are just starting. While there are several paid plans, you can also get started free of charge with a lightweight yet powerful version of the CRM software. 

Users of the free HubSpot CRM can benefit from highly capable client database software to assist in managing and maintaining new leads, with dashboard reporting, company insights, deal tracking, and pipeline management—all of thse are portrayed simply by the user-friendly interface. 

  • HubSpot have Free-forever plan available
  • It have more than Hundreds of app integrations
  • It is Easy to understand

Starting at $45 a month for two users


Keap could be a sales and selling automation computer code + CRM seriously in gear towards serving small, freelance, and even home-run businesses and e-commerce operations by integrating tools to follow-up with leads and clients, simplifying payments, scheduling appointments, making landing pages, and then way more.

  • Provides good database and keeping it organized
  • You can Import contact lists from alternative CRM’s
  • They commit for changing leads into happy customers

Keap pro starts at $129 per month, billed annually.

Keap max starts at $199 per month, billed 

Bigin by Zoho CRM

Bigin could be a pipeline-centric CRM from Zoho that’s designed specifically for tiny and small businesses. Bigin is the most affordable CRM system within the market. The multiple pipelines in Bigin allow you to customise every stage in your pipeline for various business operations. 

  • Integrates advanced CRM features into an affordable plan
  • It have Built-in telephony options
  • It also have CRM rebuilt for mobile
  • It offers customizable dashboards

Free edition

If you’re employed simply by yourself, Bigin incorporates a free edition that ought to assist you satisfy your basic CRM wants.

Paid Plan

$7/user/month, once billed annually

$9/user/month, once billed monthly. 

Bigin offers a 15-day free trial for brand new users. you’ll be able to sign on without entering your mastercard info.

You can also check Essential Google Drive Shortcuts and tips to Boost Productivity

You may also like